Privacy Policy

Information and purposes

When you book, we ask for your name, email address, selected barber, service and appointment time. A phone number, another attendee’s name and a short service note are optional. We use these details to arrange your visit, provide secure appointment access and communicate about the service. We do not require a home address or date of birth to book.

Accounts also involve an email verification record, account identifier and sign-in session. Messages and service preferences you choose to share help your barber manage your visits. Please avoid health information and other sensitive personal details in notes, messages and photos.

For barbers, we process profile details, uploaded work, services, schedules, account permissions, client records, rent terms and business transaction references. Approved public profiles and published portfolio items are visible to visitors; private notes and client exports are restricted to the servicing barber.

Payment providers collect payment credentials when you choose checkout or rent enrollment. Our application records amounts, transaction references, status and receipt details, rather than full card numbers or bank credentials. Hosting and security services process technical request information, such as IP addresses, device/browser details and error logs, to operate and protect the site. We do not request precise device location.

Where information comes from

Information comes from you, an authorized person booking on your behalf, your selected barber, our service providers and your use of the site. An authorized migration from a previous booking system may include customer contact details, future appointments and payment/deposit references. A migration does not give us permission to add you to marketing lists.

Who receives it

Your selected barber receives information needed for your appointment. Authorized studio staff have operational access for scheduling, support, security and studio administration. Owner access does not grant access to a renter’s private notes, client exports or refund controls.

We use Vercel for hosting, Supabase for accounts, database and media, and Resend for email. When enabled for the transaction you request, Stripe handles service payments and studio rent, and Twilio handles optional appointment texts. These providers process information needed for their services and may process it in the United States or other locations described in their own privacy notices. Payment providers may also have independent legal, fraud-prevention and identity-verification obligations.

We may disclose relevant records when required by law or reasonably necessary to respond to fraud, enforce an agreement, protect rights or address a security incident. We do not sell personal information or share it for cross-context behavioral advertising. We do not load advertising pixels, session replay, embedded social feeds or third-party advertising analytics on this site.

Retention and security

Retention depends on why a record is needed: completing appointments and refunds, maintaining an account you use, resolving disputes, protecting the service and meeting accounting or other legal obligations. We assess deletion requests against those purposes and explain any records that must be kept. Backup copies rotate separately from active records; deleting an active record does not instantly erase every backup.

We restrict access by role and use encrypted connections and protected service credentials. No system is completely secure. Keep sign-in and appointment links private, and tell us promptly if you believe your account or booking has been accessed without permission.

Your privacy choices

Contact us by email or phone to request access, correction or deletion, withdraw optional communication permission, or ask about a photo. Describe your request without sending identity documents or payment credentials. We may verify your identity using information reasonably related to your account or booking before releasing or changing private records. We will explain applicable limits and respond within the period required by the law that applies to your request.

California residents may have additional rights under applicable law, including rights to know, correct, delete, limit certain sensitive-information uses, opt out of sale or sharing and receive equal treatment. These rights depend on the law’s coverage and exceptions. We do not require you to waive applicable privacy rights to use the site.

We keep advertising and cross-site tracking off whether or not your browser sends Global Privacy Control or Do Not Track. These signals do not disable necessary sign-in or security storage. See our Cookie Policy. Outside websites you choose to visit, including maps, social networks and payment checkout, have their own privacy practices.

Email and text choices

Requesting a sign-in link, appointment update or waitlist email allows us to send that specific service communication. Appointment texts require a separate, unchecked opt-in and are not required to purchase a service. Reply STOP to stop texts or contact us for help. Marketing permission is separate; the site does not enroll you in a marketing list.

Booking for someone else

The website is intended for adults making appointments. A parent or guardian should book for a minor using the adult’s contact information. Only share another person’s information when you have authority to do so. We do not invite children under 13 to create accounts or send personal information directly. Contact us if that has happened so we can address it.

Policy changes

We update the date and version on this page when practices change. Material changes will be explained through a site notice or direct communication when appropriate. We will seek new permission where required before using information for a new purpose.

Contact Styled Studios

Styled Studios Barbershop LLC operates the Styled Studios website. Contact us at barbershop@styled-studios.com or (619) 310-5490.